MAHMOUD ELMAGHWRY SHABAAN SOLIMAN
Public Relations and Marketing Manager
Cairo, EG.About
Results-driven Public Relations and Marketing Manager with over 10 years of experience crafting integrated campaigns that significantly elevate brand presence and expand market share across F&B, healthcare, and hospitality sectors. Proven track record of increasing brand visibility by 91% and boosting customer loyalty by 88% through nationwide marketing initiatives. Expert in devising high-impact PR strategies, enhancing community trust, and increasing patient referrals by 71%, while leading and mentoring high-performing teams to achieve strategic objectives.
Work
Heart Attack for Restaurants
|Public Relations Manager
Cairo, Cairo, Egypt
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Summary
Directed comprehensive PR and marketing strategies to strengthen brand identity and customer engagement for a leading F&B brand, achieving significant market growth.
Highlights
Led nationwide marketing initiatives, increasing brand visibility by 91% and boosting customer loyalty by 88% for a leading F&B brand in a competitive market.
Directed comprehensive PR and marketing strategies, including new product launches and crisis communications, to strengthen brand image and customer engagement.
Secured and managed key media and influencer partnerships, amplifying brand messaging across digital and traditional channels to expand online reach and customer retention.
Managed campaign budgets and tracked KPIs, reporting outcomes to senior leadership to optimize performance and achieve strategic objectives.
Fostered a performance-driven team culture, mentoring and guiding 10+ junior PR professionals in continuous professional development.
Wadi Elnile Hospital
|Public Relations Specialist
Cairo, Cairo, Egypt
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Summary
Managed public image and communication strategies to elevate the hospital's community reputation, significantly increasing patient referrals and community trust.
Highlights
Devised and executed high-impact public relations strategies, significantly enhancing community trust and increasing patient referrals by 71%.
Managed comprehensive public image and communication strategies, elevating the hospital's community reputation through targeted PR campaigns and media outreach.
Drafted and distributed compelling media content, including press releases and patient stories, to promote hospital services and health programs.
Coordinated successful press events and managed media relations, effectively addressing public inquiries and ensuring positive media coverage.
Played a key role in developing and implementing crisis communication plans during medical emergencies, safeguarding the hospital's reputation while collaborating with healthcare teams on patient education initiatives.
Baron Resort
|Front Desk Agent
Sharm El Sheikh, South Sinai, Egypt
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Summary
Delivered exemplary guest service and supported front-office operations, ensuring positive stakeholder experiences and maintaining high service standards.
Highlights
Delivered exemplary 5-star guest service, ensuring a welcoming environment and supporting efficient front-office operations.
Managed high-volume check-ins, reservations, and guest requests with exceptional efficiency and professionalism, enhancing guest satisfaction.
Promptly resolved guest issues and inquiries, maintaining a positive guest experience and upholding resort service standards.
Maintained accurate guest records and coordinated seamlessly with internal departments to ensure uninterrupted and high-quality guest experiences.
Education
Ain Shams University
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Bachelor
Public Relations and Marketing
Languages
Arabic
English
Italian
Skills
Marketing & Branding
Brand Positioning, Campaign Strategy, Social Media Marketing, Content Development, Influencer Engagement, Crisis Communication.
Public Relations
Media Relations, Stakeholder Engagement, Event Coordination, Press Releases, Patient Education Campaigns, Corporate Communications.
Business & Technical
Budget Management, KPI Reporting, Microsoft Office Suite, Excel, Word, PowerPoint, E-Marketing Tools.